Privacy Policy
How Giftora collects, uses and protects your personal information.
1. Information We Collect
When you place an order or contact us, we collect the information you provide, including your name, phone number, email address, delivery address, order details and payment method. We do not store your full card or UPI credentials.
2. How We Use Your Information
We use your information to process orders, arrange delivery, send order updates, respond to enquiries and improve our products and services. We may use your contact details to confirm orders by phone.
3. Data Storage & Security
Order and enquiry records are stored securely and accessed only by authorised staff. We take reasonable measures to protect your personal information from unauthorised access, alteration or disclosure.
4. Sharing of Information
We do not sell, rent or trade your personal information to third parties. Information is shared only with service providers (such as delivery partners) strictly as needed to fulfil your order, and with authorities if required by law.
5. Cookies
Our website may use cookies and similar technologies to remember your preferences, keep track of your cart and improve your browsing experience. You can disable cookies in your browser settings, though some features may not work as intended.
6. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond to valid requests within a reasonable time frame.
7. Children's Privacy
Our services are intended for users who are at least 18 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will remove it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please reach out through our Contact page.